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Abstract

In today's global society, business is increasingly conducted across borders, with English often used as the language of international communication. Being able to use English in the workplacehas many benefits, including: helping your business succeed, building trust with colleagues and customers, building and improving international relationships, enhancing skills, earn good salaries and improve international relations through cultural understanding. Workplace cultures and organizations are changing as they adapt to globalization and rapid technological developments. Likewise, the nature and role of language in work and literacy requirements in theworkplace are changing in the face of increasingly multicultural work environments and global networks of communication. Among these changes, recent research has highlighted therole of informal modes of interpersonal communication in the functioning of the modern workplace. Successful participation in such interactions should not only be seen as a matter ofsocial inclusion but also as a verbal activity. This article reviews current research on the nature of language in the workplace, with particular attention to the contributions of ethnographic research and language socialization. It then discusses research on four aspects of language content in employment programs: employability skills, interpersonal communication, intercultural openness, and the importance of language and Pedagogy focuses on job interviews. These soft skills are just as important as your language skills in building lasting business relationships and can help you develop an awareness of cultural differences that can define how you communicate and how to interpret your words

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